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Apple Gets High Marks For Customer Service

October 15, 2007 By: Leslie Poston Category: Hardware, Software

PC Magazine readers give Apple an over all 9.1 score on customer service. Way to go Apple!

Of course, no Windows machine comes close to Apple’s 9.1 overall score. But even Apple was down from last year in just about every category except technical support, which went up to 8.4 points. Apple’s high marks extend even into areas we don’t have room to print charts for, such as the 85 percent rating for the reliability of software included on the computer (aah, iLife), the 93 percent score for new desktops working right out of the box, and the 9 out of 10 score for the attitude of the tech-support provider. Even the Apple.com Web site gets kudos for how much information it makes available.

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One Response to “ Apple Gets High Marks For Customer Service ”

  1. # 1 meleah rebeccah Says:
    October 16th, 2007 at 1:04 am

    oh hell yes

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